I’m on the verge of saying goodbye & good riddance to Leaseweb - and I couldn’t be happier.

It is through great regret that I recommend that anybody thinking about renting a server from Leaseweb, should think again. The trouble I’ve had from the moment I said Go, has been unbelievable. And despite their very cheap prices, there is no value to be found here.

I joined Leasewebback in June this year, due to issues with my previous host - I was sharing a server with a friend, but it seemed I was paying the full bill every month. So for 80 EURO (approx. $120 USD) I ordered a dedicated server from Leaseweb.

Here’s the blunders:

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Picking a host for your website is probably one of the most important things you’ll ever do. And fate forbid that host goes down, you’ll need all the support you can get. Actually, all you really need is somebody that is willing to investigate the issue in a timely manner, and timely is the category that Leaseweb’s technical support fits least in to.

Yesterday (Monday, 25th July ‘08) the server stopped responding. I know I paid my bill because I have a receipt, so surely they haven’t cut it off?! Panic set in, there were people trying to access the server, I have two business clients relying on that server - one for the website, okay so that isn’t too bad, and the other for email! Lucky for me it’s the end of the working day, except - oh no, Leaseweb’s technical support is closed. They’re not in my time zone either, of course they can’t be blamed for that, it was my choice to rent a server outside of my country after all.

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